Privacy Notice
Who we are
Limen Collective LLC is the data controller for the information collected through this site. We are responsible for deciding how and why your personal data is used.
What we collect
When you purchase: your name, email address, and payment confirmation. We do not store your full payment card details — these are handled securely by Paddle.
When you browse: basic usage data such as your IP address, browser type, and pages visited. This helps us understand how people find and use the site.
When you contact us: your email address and the contents of your message.
Why we collect it
To fulfil your order — delivering your PDF download link and confirming your purchase.
To provide customer support — helping you with download issues, refund requests, or questions.
To improve the site — understanding how visitors use the site so we can make it better.
To keep things secure — detecting fraud or unauthorised access.
Who we share it with
Paddle — our Merchant of Record, who processes payments, manages subscriptions (if applicable), handles tax compliance, and provides customer service on our behalf.
Hosting and analytics providers — services that help us run the site and understand its performance.
Professional advisers — legal or accounting professionals, when necessary.
We do not sell your personal data to third parties.
How long we keep it
We keep your purchase records for as long as required by tax and accounting law (typically 7 years), or until you ask us to delete them. Browsing data is retained for up to 26 months, then deleted or anonymised.
Your rights
You have the right to access, correct, or delete your personal data. You may also object to certain uses, request a copy of your data, or withdraw consent where applicable. To exercise any of these rights, email us at hello@liminalseason.com. We will respond within one month.
Security
We use appropriate technical and organisational measures to protect your data, including encryption in transit (HTTPS) and access controls for our systems.
Cookies
We use essential cookies to keep the site functioning (such as maintaining your session during checkout). We do not use third-party marketing or advertising cookies.
Changes
We may update this notice from time to time. The latest version will always be available at this URL.
Contact
For privacy questions, contact us at hello@liminalseason.com.